Metisc is committed to protecting your privacy. We will only use the information that we collect about you for lawful purposes.
We collect information about you for a number of reasons:
- to record your queries so we can respond to them and communicate with you,
to record your contact and demographic details when you purchase or subscribe to products so we can tell you about new versions, faults or other information about your product; and products or services that are related to your product or areas of interest,
to communicate with you based on your stated interests or publicly published details,
and to provide you with the best possible service.
We will not generally e-mail you if you have removed your consent. Exceptions do occur where you are a subscriber or are in a financial or contractual relationship with Metisc in which case you will be contacted by email until that relationship is terminated.
We will give you the chance to refuse any marketing email from us.
The type of information we will collect and store electronically about you includes:
- your name
- your company
- your position/title
- phone numbers
- email address
- preferred language
- product purchase history/details
- your areas of interest
- your contact preferences
- the type of software and services you use or have used
- interactions, postings, queries and responses through email, websites, phones, faxes and social media
- financial history including, in some cases payment information
We do not collect what we perceive to be sensitive personal information about you without your consent. Metisc does not collect information about race, religion or sexual preference.
We use technology to track the patterns of behaviour of visitors to our sites. This can include using a "cookie" which would be stored on your browser, or an activity record stored if you are logged into our systems. You can usually modify your browser to prevent cookies being recorded. The information collected in this way can be used to identify you unless you modify your browser settings.
The personal information we hold will be held in accordance with our internal security policies and our legal requirements.