Why Microsoft Dynamics CRM?

We could list a million reasons why we prefer to use Microsoft Dynamics CRM over other CRM systems, but it comes down to seven key features:

Flexibility – Microsoft Dynamics CRM is one of the most flexible CRM platforms available. It can easily be configured to suit any size business from large multi-national corporations to not for profit organisations. It allows you the options of having your CRM based purely online or on a server. Metisc can help you decided which option is best for your company.

Familiarity – Microsoft Dynamics CRM is easy to use because it operates, looks and feels very similar to Microsoft’s Office programs, providing a familiar array of options, features and functions available in Microsoft Office programs & Outlook. Making it so much easier for your employees to adapt to.
 

Functionality – Microsoft Dynamics CRM provides a broad array of features and functions available such as: Code in the Cloud, Dashboards, Enhanced Familiarity, and Easy integration with Microsoft Office, Outlook & SharePoint.

Affordable - Even though Microsoft Dynamics CRM is considered to be one of the most powerful, feature packed and highly functional CRM programs available. It’s also one of the most Cost Effective, options available on the market.

Reliability - Microsoft Dynamics CRM is one of the most widely used CRM programs around the globe. It’s been developed by one of the largest organisations, which has shaped the computing world we see today. We’re so confident in Microsoft CRM that we’ve been using it for years. Its future proof.

Microsoft Dynamics CRM is a 'future proof' product. In other words, Microsoft is committed to investing in, developing, supporting and enhancing the product for many years to come. Microsoft has produced, and regularly updates, a comprehensive plan (roadmap) which sets out the direction of Microsoft CRM for the long term. This is a programme of innovation to broaden the capabilities of the software for new and existing users alike. The key points of the roadmap include delivering a CRM solution that:
  • Drives maximum user productivity
  • Provides business insight and collaboration, no matter what the person's role is within the business or organisationBuilds on and enhances the core sales, service and marketing capabilities of Microsoft Dynamics CRM
  • Continues to provide a flexible and scalable business solution platform
  • Microsoft Dynamics CRM 2011 is part of the Microsoft Dynamics suite of products.

 

Microsoft Dynamics CRM solutions

Microsoft Dynamics CRM unifies business departments and divisions. Five core module components address the unique needs of your business workgroups and make-up the Microsoft Dynamics CRM solution.

CRM for Sales fuels sales representative productivity and results.

CRM for Marketing helps transform information into knowledge to optimize your marketing mix.

CRM Customer Service helps your team transform customer interactions into meaningful customer relationships.

Extended CRM enhances the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights

CRM Analytics helps you use your business’ information to make better decisions.

CRM Workflow helps automate repetitive work tasks and streamline business processes.

Metisc has a host of products for your Microsoft Dynamics CRM system that are designed to streamline your business and to help take your business where you want it to go.

What are the hosting options?

Online On Premise Hosting

Metisc solutions for Microsoft Dynamics Products

  • mBO WebServices - Integrate your Dynamics CRM with Open Source Cointent Management Systems like joomla, Drupal, Wordpress and more.
  • MySync - Keep your accounting (i.e. MYOB) and CRM systems up to date dynamically and save yourself double entry!
  • iDues Subscriptions & Installment Billing - Flexible and powerful Dues and Installment Billing Options
  • iMail - iMail Add-ins for Permiere Global/Xpedite, Magnet Mail, Highroad/Blue Hornet allow you to drive email, voicemail and SMS marketing campaigns quickly and efficiently based on data in Microsoft Dynamics CRMMiSyncSynchronize Contacts, Calendars, Activities and Tasks directly between Microsoft Dynamics CRM