Watch the virtual launch event Dynamics 365 and Microsoft Power Platform 2020 release wave 1 Microsoft Dynamics 365 for Sales Here are the capabilities covered: Simplified Experiences Adding products to opportunities PDF documents Kanban view of opportunities Manage activities Simplified administration Forecasting Customise models Improve and adjust accuracy Precision pipeline management View All Capabilities Microsoft Dynamics 365 for Marketing Here are the capabilities covered: Personalised Marketing Event Management View All Capabilities Microsoft Dynamics 365 for Field Service Here are the capabilities covered: Scheduling Technician Success View All Capabilities Microsoft Dynamics 365 for Human Resource Here are the capabilities covered: Updated product name Leave and absence management enhancements Benefits management enhancements View All Capabilities Microsoft Dynamics 365 for Commerce Here are the capabilities covered: Industry excellence enhancements Site builder publish groups Site builder .CSS design overrides Task management in HQ and POS Up-sell and cross-sell promotions from POS In-store health check for POS peripherals View All Capabilities Microsoft Dynamics 365 for Finance Here are the capabilities covered: Credit management enhancements Customer credit information Credit limit adjustments Hold rules Order hold and release View All Capabilities Microsoft Dynamics 365 Business Central Here are the capabilities covered: Improved usability Better tools for admins and partners Enhanced application features View All Capabilities Microsoft Forms Pro Here are the capabilities covered: Improved question options Improved distribution and reporting View All Capabilities Download the 2020 Release Wave 1 PDF The Dynamics 365 release plan (formerly release notes) for the 2020 release wave 1 describes all new features releasing from April 2020 through September 2020. Browse Release Plan Online Download PDF File Latest Blog How to Improve Your Email Marketing With Dynamics 365 Read more 01/09/2020 MICROSOFT DYNAMICS 365 Dynamics 365: 2020 Release Wave 2 Plan Read more 12/07/2020 MICROSOFT DYNAMICS 365 Dynamics 365: 2020 Release Wave 1 Plan Read more 11/05/2020 MICROSOFT DYNAMICS 365