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Microsoft’s roadmap for Dynamics 365 for Project Service Automation (PSA)

Organisations that sell project-based services need automation of end-to-end business processes to empower Project Managers, Project Accountants, and Portfolio Managers to efficiently track, manage, and deliver these services, from the initial sale all the way to invoicing
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Microsoft Dynamics 365 for Customer Service

Enable end to end customer service engagement across self and assisted service channels, including field service when there is a need for onsite help.
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Sodexo wields Microsoft 365 solutions in global transformation

Global facilities management giant, Sodexo, has harnessed Microsoft technologies, including Azure, Dynamics 365, IoT Hub and Power BI, to underpin a major digital and business transformation initiative
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Big Data Comes Into Play with Dynamics 365

Today, ERP systems are critical for managing thousands of businesses of all sizes and in all industries. To these companies, ERP is as indispensable as the electricity that keeps the lights on.
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To Be a Recognised ERP Consultant

Here’s the thing when it comes to being a Dynamics 365 consultant: no two days are ever the same. One day, you’re going over reports and charts with a client. The next, you’re doing database work and updating product data.
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Why Category/delegate tracking in Dynamics 365 is important ?

Microsoft set out to bridge the gap between Dynamics 365 App for Outlook, it’s the seed of Dynamics 365 and Outlook integration, and the legacy Outlook add-in Dynamics 365 for Outlook. With the latest release of Dynamics 365 (online) version 8.2, we will show you how to delegate tracking in Dynamics 365.
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Best practices for email marketing with Dynamics 365

Sending marketing email is not the same as sending personal email as most people know it. They might seem similar, but there is an important difference: personal emails get delivered to just one or a few people, whereas marketing emails get delivered to many thousands or more every month.
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The Benefits of Dynamics 365 for Sales Business Edition

Not all company can afford Dynamics 365 for Sales. However, with Dynamics 365 for Sales, a new price point is now available for businesses who just want to focus on the sales features of Dynamics 365 and do not require all the functionality that the Enterprise Suite offers.
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Multi-Channel Retail Strategies with Dynamics 365

Retail is undergoing a major transition especially their multi-channel retails strategies with Dynamics 365. Microsoft Dynamics 365, come as solution that connects and unifies disparate systems – can be instrumental in achieving a successful multi-channel retail strategy and providing a better shopping experience that drives more sales.
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What Retailers Need to Look for in an ERP Solution

what retailers actually need to look for in an ERP solution? This article will discuss a starter-topic as early consideration for those retailers who are aiming at ERP implementation in their organisation.
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