Helping advance quality care and support in the Western Australian community
CommunityWest is a not-for-profit organisation committed to advancing quality services in the community. Assistance includes provision of staff training and development; project & change management; and learning resources and tools.
CommunityWest services and staff numbers were growing and a centralised tool to manage the contacts and companies using the services; as well a tracking the progress and performance of the organisation was required.
Company Product & Services
Not For Profit Organisation
Staff Training & Development
Project & Change Management
Learning Resources & Tools
The solution was to replace Microsoft Business contact Manager with Microsoft Dynamics
Microsoft Dynamics CRM
Microsoft Outlook Integration
Project & Grants Management
Dynamics 365 Benefits
Familiar Microsoft Style Look, Feel & Use
Staff had a familiar way of using products similar to their existing Microsoft Outlook.
- Great Local Support
- Great Internal Support by Metisc
- Capability For Change
- Powerful Integrator
- Microsoft Suites
- Excellent Customer Service
We needed a centralised and reliable way of managing and tracking our projects and grants which aim to grow and embracing change in support and care in the community