Monday, 10 January 2022 15:52

Partner January 2022 Update

Metisc Partner January 2022 Update

Microsoft Online Learning to create knowledge management solutions in Dynamics 365 Customer Service to focus on building knowledge management solutions by using Microsoft Dynamics 365 using knowledge base and knowledge articles

Friday, 26 November 2021 16:53

How Big Data Influences Accounting & Finance

How big data influences accounting and finance. Applying analytics to big data creates many opportunities already for businesses to gain greater insight, predict future outcomes and automate non – routine tasks

3 ways to improve your customer service with case management is includes the process of identifying, recroding and resolving customer case. Case management overview, make it easy for agent or staff to find information and set routing rules case automation is the most important things in improving customer service.

Sunday, 25 April 2021 14:39

Why Should I Use Power Automate?

Power Automate is a cloud – based software tool allowing user to create and automate workflow across multiple applications and services without the need of hard coding knowledge and reaching out to developer desperately
Use a button to track your work hours and work location with Power Automate is a powerful function to automate sales activities in Google Sheets and save it for later review
Thursday, 08 April 2021 01:32

Power Automate 2021 Wave 1 Update

The 2021 release wave 1 for Power Automate brings new innovations that provide you with significant capabilities to transform your business.
Wednesday, 17 March 2021 12:23

Microsoft Dynamics 365 Wave 1 2021

The 2021 release wave 1 for Dynamics 365 brings new innovations that provide you with significant capabilities to transform your business.
Thursday, 04 March 2021 11:50

5 best practices for Cloud Security

5 best practices for Cloud Security Identity and Access Control, Create a Thorough Shared Responsibility Model, Apps and Data Security and Respond to Cloud Security Updates
with Microsoft Dynamics 365 for Sales Professional. Focus on what’s most important with complete customer interaction history, guidance toward optimal outcomes, and rich interactive dashboards.
Wednesday, 13 January 2021 16:45

How to Manage Your Donor Database

Donor database can lead to better time management, less staff turnover and better accountability in overall database management using Dynamics 365 for Donor
Donor database should give you information about your constituents on the individual level and provide you with analytics and reports at an organisational level.