Saturday, 17 August 2019 14:42

Sodexo wields Microsoft 365 solutions in global transformation

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In order to stay competitive, Sodexo is embracing a total digital transformation: utilising a variety of Microsoft tools to increase efficiency and improve customer experience.


Global facilities management giant, Sodexo, has harnessed Microsoft technologies, including Azure, Dynamics 365, IoT Hub and Power BI, to underpin a major digital and business transformation initiative, beginning in Australia but set to ripple through the international organisation. Efficiency gains unleashed by the initiative have already saved one of Sodexo’s clients tens of millions of dollars in the start-up phase, while Sodexo’s movement towards mutualisation – offering full management of all non-core business to clients – has allowed another to replace 600 separate contractors with a single integrated and highly efficient service from Sodexo.