Defining Dynamics 365 security model, encryption, secure virtual network gateway, malware protection, these are security best practices with least privilege principle in mind

5 ways to improve on spreadsheets for business workflows, Construct a knowledge visualization or dashboard and Automating Spreadsheets Reporting

The 2022 release wave 1 plan covers all new functionalities planned to be delivered to market from April 2022 to September 2022

Lead scoring with Dynamics 365 marketing helps sales and marketing people to prioritize leads that coming based on scoring model. Predictive Lead Scoring uses a predictive machine learning model to calculate score for all leads.

Industry accelerators are basic components within the Microsoft Power Platform and Dynamics 365 that enable ISVs and other solution providers to quickly build industry vertical solutions

The global field service market is continuing to grow at quickening pace. There are some unique field services trend today, here are 5 Trends for Microsoft Dynamics 365 Field Services in 2022

3 ways to improve your customer service with case management is includes the process of identifying, recroding and resolving customer case. Case management overview, make it easy for agent or staff to find information and set routing rules case automation is the most important things in improving customer service.

How Microsoft Dynamics 365 Can Improve Your SaaS ROI in 2021 with faster deployment, mobilise workforce easily, analyse analytics prospects and improve sales and marketing team to collaborate better