Dynamics 365 Security Best Practices

Defining Dynamics 365 security model, encryption, secure virtual network gateway, malware protection, these are security best practices with least privilege principle in mind

Published in MICROSOFT DYNAMICS 365

5 Ways to Improve Your Spreadsheets for Your Business Workflow

5 ways to improve on spreadsheets for business workflows, Construct a knowledge visualization or dashboard and Automating Spreadsheets Reporting

Published in OPERATIONS

New Dynamics 365 Marketing Features - 2022 Release Wave 1

The 2022 release wave 1 plan covers all new functionalities planned to be delivered to market from April 2022 to September 2022

Published in MARKETING

Lead Scoring with Dynamics 365 Marketing

Lead scoring with Dynamics 365 marketing helps sales and marketing people to prioritize leads that coming based on scoring model. Predictive Lead Scoring uses a predictive machine learning model to calculate score for all leads.

Published in MARKETING

Overview of Microsoft Industry Accelerators

Industry accelerators are basic components within the Microsoft Power Platform and Dynamics 365 that enable ISVs and other solution providers to quickly build industry vertical solutions

Published in MICROSOFT PRODUCTS

5 Trends for Microsoft Dynamics 365 Field Services in 2022

The global field service market is continuing to grow at quickening pace. There are some unique field services trend today, here are 5 Trends for Microsoft Dynamics 365 Field Services in 2022

Published in MICROSOFT DYNAMICS 365

3 Ways To Improve Your Customer Service With Case Management

3 ways to improve your customer service with case management is includes the process of identifying, recroding and resolving customer case. Case management overview, make it easy for agent or staff to find information and set routing rules case automation is the most important things in improving customer service.

Published in OPERATIONS

How Microsoft Dynamics 365 Can Improve Your SaaS ROI in 2021

How Microsoft Dynamics 365 Can Improve Your SaaS ROI in 2021 with faster deployment, mobilise workforce easily, analyse analytics prospects and improve sales and marketing team to collaborate better

Published in MICROSOFT DYNAMICS 365
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