Metisc Partner January 2022 Update
Microsoft Online Learning to create knowledge management solutions in Dynamics 365 Customer Service to focus on building knowledge management solutions by using Microsoft Dynamics 365 using knowledge base and knowledge articles
How big data influences accounting and finance. Applying analytics to big data creates many opportunities already for businesses to gain greater insight, predict future outcomes and automate non – routine tasks
3 ways to improve your customer service with case management is includes the process of identifying, recroding and resolving customer case. Case management overview, make it easy for agent or staff to find information and set routing rules case automation is the most important things in improving customer service.