Saturday, 27 April 2019 22:38

Business Processes Improvement with Microsoft Dynamics 365 Business Central

You've reached a stage where customer demands an improvement with their business processes without being limited by stand-alone customer relationship management system.


While business process management is an excellent way for you to keep your business organised and running efficiently, there are problems that you may encounter along the way. It's important to recognise what can occur so you can create an environment that prevents them from happening. Here a few general problems you may encounter and a few possible ways to counter them.

Business Process Management does not solve the problem

Remember, business process management is not the solution, but rather a tool to assist in solving problems such as an employee forgetting to follow – up with a client after a product or service has been delivered. Use BPM as the system that it was meant to be. If the employee uses the system and follows each step every time, he should get accustomed to the system and commit fewer errors, such as not following up with a client.


Dynamics 365 Business Central 

You need technology that enables your business: technology that’s affordable on a small-business budget and doesn’t restrict your future growth. Microsoft Dynamics 365 Business Central, customised by the experts at Metisc to meet your needs, help you move away from the complexity of traditional CRM systems so you can focus on the things you enjoy about running your business and connecting with your customers.
With Microsoft Dynamics 365, you can:


  • Grow efficiently. As a cloud-based solution, Microsoft Dynamics 365 Business Central can be implemented quickly and maintained easily, and you can cost-effectively scale as your needs change or business grows. And by automating business processes for sales team, customer service, and project service automation, and field service you can increase productivity and reduce costs.
  • Connect with customers. A connected business solution such as Dynamics 365 Business Central can help you gain deeper customer insights, manage and grow sales, and maintain profitable, loyal customer relationships. From surfacing insights based on compiled customer data to zeroing in on the most promising leads and customer buying trends, the right data-driven solution can help you stay focused on success.
  • Do business anywhere. No matter what devices your team uses or where they need to work, they can stay connected to key data like customer details, product information, and order status to deliver better customer service and respond at the speed of business.
  • Safeguard your business. Maintain your customers’ trust by keeping their data protected and your systems compliant and secure. As a proven business system built on Microsoft technology, Dynamics 365 can help you prepare for the unexpected and mitigate risk with both physical and virtual security. And since your data is always on call, you can rely on guaranteed uptime and data redundancy to help protect you from a potentially catastrophic loss.


Trusted Dynamics 365 for Business Central Partner

With Dynamics 365 Business Central so fresh on the scene, it'll be very exciting future ahead for the development of this particular software segment. Learn more about Dynamics 365 Business Central and / or contact us today at This email address is being protected from spambots. You need JavaScript enabled to view it. and one of our Dynamics 365 expertise will be very happy to help you.